We may collect personal identification information in various ways, including, but not limited to, when users visit our site, register, and engage in other activities, services, features, or resources we provide. While users might be prompted to provide their email address, they can also browse our site without sharing this data. We collect personal information only if users willingly provide it. Opting not to provide such information may limit participation in specific site activities.
Non-personally Identifiable Information
We collect non-personally identifiable details when users engage with our site, including browser type, computer type, and technical aspects of users' connection like their operating system and internet service providers.
Web Browser Cookies
To enhance the user experience, our site may use "cookies." Users can choose to disable cookies through their web browsers, though this might affect site functionality.
Protection of Information
We implement robust data collection, storage, and processing practices along with security measures to shield user information, transaction details, and other data on our site from unauthorized access or potential breaches.
Sharing of Personal Information
We do not sell, trade, or lease personal information. However, we may share aggregated demographic data not linked to personal information with business associates, affiliates, and advertisers.
Users may find content on our site linking to third-party sites. We don't control these sites or their content, and interacting with them falls under those websites' terms and policies.
Data Retention and Deletion
Files processed through PDFHelp are stored temporarily and are automatically deleted within one hour. We don’t archive or backup files beyond this timeframe. This brief storage ensures users can download their files and caters to short-term needs like potential network interruptions.
GDPR User Rights for European Union Residents
EU residents have certain rights under the GDPR: Right to Access: Access personal data we hold about you. Right to Correction: Request correction of inaccurate or incomplete data. Right to Erasure: Ask for data deletion or removal under specific circumstances. Right to Object: Object to the processing of your data. Right to Restriction of Processing: Suspend the processing of personal data. Right to Data Portability: Transfer personal data to another party. Right to Withdraw Consent: Withdraw consent at any time. To exercise these rights, contact us at [email protected]. We may need additional details to verify your identity.